David J Doncaster

“Installation was professionally carried out”

When we were looking for a bespoke staircase for our Barn conversion, I searched the internet and found several suppliers that offered bespoke but rather plain and almost always squarish options. During the search, I came upon Westcliffe Joiners, who immediately followed up on my phone call. Oliver, the director, came over to our house, and I showed him an idea that I had for a sweeping-style staircase we had seen online, asking if he could make it. Surprisingly, he said no problem, and from that point on, until the staircase was delivered, Oliver took all the stress away. We visited the factory to see how work was progressing and were given a VIP tour with explanations of the procedure for forming the curved strings, amazed that this small workshop could produce such an intricate piece of workmanship.

Installation was also professionally carried out. Everything fitted perfectly, and they even stained my existing beams to bring them a closer colour to our new staircase; the fitters, or I should say craftsmen, did a great job, and the whole staircase was brought in through our patio doors with zero damage, the guys cleaned everywhere before they left, Oliver the director was on hand to oversee all aspects of the whole project and the great news is that we have not had to ask them back for any form of warranty work, a perfect job.

We now have a staircase, which really is a piece of furniture and something that everyone who visits our home comments on, including the design, the workmanship, and the overall finish.

Can’t thank you enough, Westcliffe. What a great job from a great team.

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